**Dry Fruits Website Return Policy:**
At makdryfruits.com, we strive to ensure your satisfaction with every purchase. If you are not entirely happy with your order, we offer a hassle-free return policy to make your shopping experience worry-free. Please read our return policy carefully to understand the guidelines and procedures for returning products.
**1. Eligibility for Returns:**
- You may be eligible for a return if you received damaged, defective, or incorrect products.
- Returns are only accepted within 3 days from the date of delivery.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
**2. Non-Returnable Items:**
- Perishable goods, including opened packets of dry fruits, are non-returnable for health and safety reasons.
- Products that are past their expiration date are also non-returnable.
**3. Return Process:**
To initiate a return, please follow these steps:
- Contact our customer support team via 0412600029 or email@example.com within 1 day from the date of delivery.
- Provide your order number and a detailed explanation of the reason for the return.
- Our customer support team will guide you through the return process and provide you with a return authorization if eligible.
**4. Return Shipping:**
- If the return is due to our error (e.g., damaged, defective, or incorrect item), we will cover the return shipping costs. We may provide a prepaid shipping label or arrange for a pickup, depending on the situation.
- If the return is due to any other reason (e.g., change of mind), you will be responsible for the return shipping costs.
**5. Refund or Replacement:**
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund or replacement.
- If eligible, we will initiate the refund to your original payment method within 3 Business days
- In the case of a replacement, we will ship the new item to you at the earliest.
- If you received a damaged or defective item and need a replacement, please contact our customer support team for assistance with the exchange process.
- If you wish to cancel your order, please contact us as soon as possible. If the order has not been processed or shipped, we will cancel it and issue a full refund.
**8. Customer Support:**
- Our dedicated customer support team is available to assist you with any questions or concerns you may have. You can reach us via 0412600029 or firstname.lastname@example.org.
Please note that this return policy applies only to purchases made directly through makdryfruits.com. If you purchased our products through a third-party retailer, please refer to their respective return policies.